Treat Health
Provides an additional layer of protection by continuously watching the cameras 24/7 and sending live notifications to treatment facilities and their care teams. These alerts ensure that any missed rounds or safety issues are addressed immediately, helping maintain a secure and compliant environment.
What Messages We Send
Treat Health may send SMS notifications related to:
- Missed or incomplete monitoring rounds
- Safety-related alerts
- Incidents or events requiring staff review or follow-up
- System or monitoring issues impacting safety
- Account or security-related notifications
How You Opt In
SMS notifications are entirely optional. To receive text messages from Treat Health, users must:
- Navigate to Notification Preferences within their Treat Health account settings and request that a Treat Health administrator subscribe your number for SMS notifications
No SMS messages will be sent without completing this opt-in process.
How to Opt Out
You can stop receiving SMS messages at any time by:
- Replying STOP to any Treat Health text message
- Disabling SMS notifications in your Notification Preferences within the Treat Health AI app
- Requesting that a Treat Health administrator unsubscribe your number from SMS notifications
Opt-out requests are processed immediately.
Additional Information
- Message frequency varies based on system activity and notification preferences.
- Message and data rates may apply depending on your mobile carrier and plan.
- For questions or support, contact us at tech@treathealth.ai or reply HELP to any message.
- View our Privacy Policy and Terms of Use for more information.
